Telegram Channel

Answer every enquiry.
Wake up to warm
leads.

Telegram has over 950 million users — millions of them in Nigeria. tunaa turns your Telegram bot into an AI agent that answers questions 24/7, qualifies every lead, and hands you customers who are ready to buy.

Telegram bot demo
950M+
Telegram monthly active users
Zero
Phone number required to set up
5 min
From token to live bot
Why Telegram

Everything a lead channel needs. Already built in.

Telegram's API is open, fast, and free. No approval processes, no per-message fees, no business verification. Just a token and a bot.

No phone number required
Unlike WhatsApp Business, Telegram bots don't need a dedicated SIM or phone number. One token and you're live — instantly.
Buttons and inline menus
Telegram's rich UI supports inline keyboards and quick-reply buttons. Customers tap through your services without typing.
Unlimited messaging
No per-message cost, no approval queue. Send answers, share details, and follow up on enquiries without limits.
Image-rich responses
Telegram supports high-resolution images. The bot shares product photos, service visuals, and documents natively.
Instant lead capture
Every conversation captures name, phone number, and intent. You receive structured leads, not a wall of unread messages.
Instant agent escalation
When a customer asks for a human, the bot creates a Telegram group between the customer, your agents, and a full conversation briefing.
Getting connected

Four steps from setup
to first lead.

01
Create a Telegram bot
Open Telegram and search for @BotFather. Send /newbot, choose a name and username for your bot. BotFather hands you a token — copy it.
@BotFather → /newbot → copy token
More from tunaa

The bot is just the beginning.

Every Telegram channel on tunaa comes with features that turn one-time enquiries into long-term customers.

Customer reminders
Pro & Growth
When a customer says 'remind me next week', the bot captures it and follows up at exactly the right time — with the service and context they mentioned.
Lead qualification
All plans
The bot asks the right questions to understand intent, budget, and timeline. You receive qualified leads — not raw conversations.
Human handoff
All plans
Your agents receive an escalation briefing — customer history, enquiry details, and context — delivered directly to a Telegram group.
Chat availability schedule
All plans
Set days and hours when the bot actively handles enquiries. Outside those hours, the widget hides and customers are told when to expect a reply.
Knowledge base

The bot knows your business.

Upload your FAQs, pricing, policies, and service details once. The bot answers accurately from your knowledge base — every message, every customer, 24 hours a day.

Lead handoff

Warm leads, delivered to you.

When a customer is ready to move forward, the bot collects their name, phone number, and intent. You receive a structured lead with the full conversation — ready to close.

Your Telegram bot is
four steps away.

Free for 7 days. No credit card. Cancel anytime.

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